Cooling down

Following the overheating problems with my laptop I decided to get a cooler for it, the Zalman ZM-NC1000 looks like a good bet so I head off to Dabs to order one. The first order gets put on hold for a security check, apparently because my address details are wrong, despite having been the same since my account was created there several years ago. I cancel that order, change a few details on my account, mainly swapping phone numbers around, and order again. Straight away that order also gets put on hold for a security check. One snotty email later pointing out that we’ve reached something of an impasse, I cancelled that order as well and have ordered it from somewhere (hopefully) more sensible.

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5 Responses to Cooling down

  1. Father says:

    Why are you surprised? BT bought Dabs last year. They’ve been going downhill ever since!

  2. Tim says:

    So sweepstake on the amount of coolers and corresponding bills you will get… :-)

  3. rich says:

    Hopefully only one.

    I’ve already had a Parcel Force tracking number for the latest order, and unsurprisingly no reply from my email to Dabs.

  4. marc says:

    dabs have been going down hill for longer than that. Think I quit using them for a very similar reason and lack of responsive helpddesk

  5. matt says:

    Report back on the cooler when you’ve had it a while please, I need something to make the MBP a little quieter.