Cocks

I ordered a nice shiny new phone yesterday to replace my aging K750i, reassured by the promise of next-day delivery I opted to pay extra for Saturday morning delivery as I was guaranteed to be in then and it gave them an extra day to sort things out.

I should have been slightly concerned when the order never appeared on my account, but I was still getting emails saying it was being dealt with, however I’ve just had a cryptic email which after telling me what to do about returning faulty handsets, seems to say that rather than deliver when they said they could, they might send it within 5 working days if I’m lucky. Time to cancel the order and go elsewhere I think.

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1 Response to Cocks

  1. matt says:

    Customer Service? what’s that?

    I don’t even know where my mobile is anymore, I expect it’s broken too.