Category Archives: Tech

Virgin Media Tivo update

Two months on and it’s still rebooting sporadically. I’m losing a couple of recordings a week to it, fortunately nothing important recently. The engineers haven’t got a clue what to do about it, and appear to be totally out of their depth. Today’s engineer looked at it, rebooted the box a few times, and declared all was well with it, therefore any problems must be down to buggy software.

It’s not looking good for the future of Tivo and Virgin Media if they still can’t get the service to work properly, especially as it’s been launched to their existing customers this week, and to the general public next week.

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This doesn’t really fill you with confidence does it?

From an order confirmation email:

Notice for Shop Administrator:
 
Update this text easily and comfortable in the Admin with a WYSYWYG-Editor. 
 
Admin Menu: Customer Info -> CMS Pages -> your order plain
Order No. 147138
Posted in Tech | 2 Comments

That’s what I like to see

Fetched 105MB in 20s (5,026kB/s)

Posted in Tech, Virgin Media | 3 Comments

Bye bye Virgin Media?

Well the Tivo is still rebooting, albeit not quite as often. However the lack of support from Virgin Media is somewhat disappointing. The last advice from the engineer was that I’d have to wait for the next software release due on Thursday. No explanation of what the problem is that will be fixed, and certainly no offer of the loan of a V+ box whilst the Tivo is untrustworthy, that also has to wait until after the next software release.

It’s not been a good week for Virgin Media, we had a major outage of a 60M data line at work last week, and it looks like there was an outage of our VM supplied internet connection over the weekend as well.

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It wasn’t a miracle

The Tivo just rebooted again :(

Posted in Tech, Television, Virgin Media | 1 Comment

It’s a miracle

The Tivo didn’t reboot whilst I was watching Italy beat France 22-21. Will it last all of the way through Wales-Ireland as well?

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Virgin Media Tivo – Still Shit

Another day, another visit from an engineer, and as expected there’s no change at all. The box still reboots all the time.

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More Tivo reboots

My Virgin Media Tivo box was replaced yesterday, however the replacement box is even worse. So far I’ve had three reboots, followed by two complete lockups, then five more reboots, all of which leave me pondering a move back to Sky and cancelling my entire Virgin Media contract in the process. I’ve not managed a completely successful recording since Saturday, most 1 hour programs involve at least two reboots, and that’s if it manages to record anything at all.

I rang the engineer who came yesterday who was very helpful despite having finished his shift, but the best they can do is another engineer on Thursday at some point. I’m not holding out much hope of a resolution any time soon.

Current recommendation: avoid like the plague.

Posted in Tech, Television, Virgin Media | 1 Comment

Reboot frenzy

My Virgin Media Tivo box has rebooted at least another 10 times since 10pm last night. I hope the engineer turns up this afternoon or the box may not last the night in one piece.

Update: Make that 11.

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Reboot, reboot, reboot, reboot

That’s my impression of my Virgin Media Tivo box this afternoon. It’s lasted just 15 days, and the engineer is due tomorrow to replace it. Will the second be any better?

Update: Fifth reboot of the day just cut off the end of Wonders of the Solar System.

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